Service Technician
Full Time • Norwalk
Job Title: Service Technician
Location: Morgan Hill, California
Overview:
Daisy is a national smart space installation and services company that simplifies smart home and office technology to make it work optimally, solving one of the biggest in-home problems today and bringing more joy into the lives of our clients. We are seeking an AV Service Technician to solve and troubleshoot audio, visual, controls, and security equipment in residential and commercial locations. Our Lead Technicians regularly interact with clients while representing the Daisy brand and develop trusted relationships, helping to enhance their lives through technology.
Duties & Responsibilities
- Read and interpret blueprints, diagrams, floor plans, specifications, and operational/product manuals.
- Manage all aspects of support including end-user training, troubleshooting, and follow through on escalation of issues.
- Collaborate on problem-solving in both installation standards and provide challenges and successes during weekly team meetings]
- Travels to various job sites; uses hand and power tools safely; maintains company-issued tools, equipment, and vehicle
- In addition to clients, interact with builders and other industry professionals.
- Communicate every day with the project manager about the progress of the project.
Additional Requirements:
- High school diploma or equivalent
- 3-5 years of AV/Networking /Technology Integration Experience
- Control4 Certification
- Motivated to learn new technologies and processes
- Exhibits strong management and leadership skills; capable of leading and motivating others
- Can pass a drug screen and background check
- Possess a valid California driver’s license and access to a reliable, insured motor vehicle
- Able to independently lift items up to 50 pounds
- Capable of sitting, standing, and kneeling for extended periods of time
We are a smoke, alcohol and drug free environment. This includes our buildings, vehicles, and job sites and/or when wearing our apparel.
Compensation and Benefits:
We offer healthcare benefits, generous PTO, and fair compensation based on experience and skill level.
Relocation Package
If you’re the perfect candidate and fit for the Daisy culture, and don’t live in the area but would love to – we'll pay your relocation expenses up to $5,000.
Compensation: $85,000.00 - $95,000.00 per year
Join the Team that's Simplifying Smart Technology
Daisy is the first national brand to help people easily use and enjoy technology, fostering a sense of security, comfort, and happiness in their spaces. As we expand across the country, we’re looking for passionate, driven, and innovative team members eager to contribute to our mission. While we have various open opportunities, we’re always welcoming new Technicians!The Daisy Difference for Technicians
We empower our Technicians as critical thinkers who provide exceptional service to our valued clients every day. Whether you aspire to advance your technical mastery, expand your role to leadership, or even own a Daisy branch one day, we provide the training resources and support to help you get there.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate.
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Competitive Compensation
Paid Time Off
Career Pathways & Upward Mobility
Career pathways to mastery, leadership, and even Daisy ownership. Rotational assignments in different locations and options to relocate to Daisies nationwide
Training and Development
Certified Training programs – CEDIA and various manufacturer training, along with mentorship from Senior Technicians, branch and company leadership.
Medical, Vision, and Dental
401k
Referral Bonus for bringing in other team members
Relocation Packages (as applicable) at Hiring